MoE provides channel to report all 2025 CSSPS related issues for swift response &#8211; Check Here!

The Ministry of Education (MoE), in collaboration with the Ghana Education Service (GES), has rolled out an official communication channel to help parents, guardians, and Basic Education Certificate Examination (BECE) candidates report any concerns or challenges related to the 2025 Computerized School Selection and Placement System (CSSPS).

This initiative comes after the Ministry officially confirmed the timeline for the 2025 Senior High School (SHS), Senior High Technical School (SHTS), and Technical and Vocational Education and Training (TVET) placements, following the release of the BECE results on August 23, 2025.

The Ministry explained that the feedback mechanism, accessible through the CSSPS portal, will allow stakeholders to report issues directly and ensure they are addressed swiftly.

Placement Timeline for 2025 BECE Candidates

The GES has outlined the following official schedule leading to the release of school placements and reporting of first-year students:

August 23, 2025 – BECE Results Released
August 27 – September 1, 2025 – First Window for Choice Confirmation
September 1 – September 8, 2025 – Extended Window for Choice Confirmation
September 9, 2025 – Explainer videos released to guide candidates on how to check placements
September 16, 2025 – Call & Resolution Centres Activated
September 17, 2025 – Official Release of SHS/SHTS/TVET Placement Results
October 18 – 20, 2025 – Reporting of First-Year Students to Schools

How Placement is Determined

The GES has assured the public that placement into SHS, SHTS, or TVET institutions is merit-based and transparent, emphasizing that there are no fixed cut-off points. Factors influencing placement include:

Raw scores of candidates in the BECE
Competitiveness of the chosen school
Demand for the selected programme (e.g., Science, Business, Technical)
Overall aggregate
Boarding/day preferences
Catchment area considerations

This means two students with the same aggregate may not necessarily be placed in the same school, as raw scores and programme competitiveness also matter.

Fraud Alert: Placement is Free

The Ministry and GES continue to caution candidates, parents, and guardians against fraudulent individuals posing as officials who demand payment in exchange for influencing school placement. The public is reminded that the process is completely free of charge and no third-party influence can affect placement outcomes.

Steps to Check 2025 BECE School Placement

From September 17, 2025, candidates can access their school placement results by following these steps:

Visit the official portal: cssps.gov.gh
Enter the 10-digit BECE Index Number plus the last two digits of the examination year (e.g., 100000000025 for 2025).
Provide the Date of Birth used during registration.
Click “Sign in” to view your placement.
Print or save the placement notice for enrollment.

MoE’s New Reporting Channel for CSSPS Issues

To ensure swift response to candidate and parent concerns, the Ministry of Education has activated a chat box feature on the official CSSPS portal. This channel is designed for stakeholders to report problems directly, enabling prompt resolution.

Procedure for Reporting Issues on the CSSPS Portal

Click on the chat box button on the portal.
Enter your name.
Enter your phone number.
Provide your email address.
Input your BECE Index Number.
Enter your Examination Year.
Type your message/concern.
Click Submit.

The MoE has assured stakeholders that all feedback will be attended to by a dedicated technical and support team. This is part of the government’s broader commitment to a smooth, transparent, and accountable placement process for all candidates.

Key Reminder for Candidates & Parents

Confirm school choices before the September 8, 2025 deadline.
Use only the official CSSPS portal (cssps.gov.gh) for confirmations and placement checks.
Avoid last-minute congestion by checking placements as soon as they are released.
Report any fraudulent activities to the nearest Resolution Centre or through the portal chat box.
Keep in mind: placement is strictly free of charge.

Conclusion

With the official placement release date confirmed for September 17, 2025, and the chat box feature now available on the CSSPS portal, the Ministry of Education has demonstrated its commitment to resolving placement-related challenges quickly and effectively.

The MoE and GES urge all stakeholders to stay informed through official communication channels and ignore misleading social media publications, especially the fake cut-off point tables circulating online.

For accurate updates, candidates, parents, and guardians should rely only on the Ministry of Education, Ghana Education Service, and the official portal: cssps.gov.gh.