CSSPS Call Centre Number: The Ministry of Education (MoE), in collaboration with the Ghana Education Service (GES), has announced the official communication lines for the 2025 Computerized School Selection and Placement System (CSSPS). This comes as part of ongoing efforts to ensure transparency, prevent fraud, and provide timely assistance to candidates, parents, and guardians ahead of the release of placement results.
Official Call Centre & WhatsApp Support
To help address concerns and queries related to school placements, the Ministry has introduced dedicated support channels:
- 📞 Call Centre Line: 0541548223
- 💬 WhatsApp Support: 0244908957
In addition, a chat box has been added to the CSSPS portal (cssps.gov.gh) for online assistance. These channels are managed by the official CSSPS technical support team and will be fully operational from September 16, 2025, when the nationwide Resolution Centres also open.
Placement Timeline for 2025
GES has kept to its official roadmap for the 2025 CSSPS, with key milestones already achieved:
- August 23, 2025 – Release of BECE results
- August 27 – September 1, 2025 – First choice confirmation window
- September 1 – September 8, 2025 – Extended window for corrections
- September 9, 2025 – Release of official explainer videos
- September 16, 2025 – Activation of Call & Resolution Centres
- September 17, 2025 – Official release of SHS/SHTS/TVET placement results
- October 18 – 20, 2025 – Reporting of first-year students to schools
How to Check CSSPS Placement (From September 17, 2025)
Candidates will be able to access their placement results using the following steps:
- Visit cssps.gov.gh
- Enter the 10-digit BECE Index Number plus the last two digits of the exam year (e.g., 100000000025 for 2025)
- Provide the Date of Birth used during BECE registration
- Click “Sign In” to view placement
- Print or save the placement notice for school enrollment
Key Reminders from GES
- Placement is free of charge. No official, middleman, or third party can influence the process.
- Fraudulent demands for money should be reported to the Ghana Police Service or the Office of the Special Prosecutor (OSP).
- Placement is determined by several factors, including:
- Raw BECE scores
- Competitiveness of the selected school
- Programme demand (Science, Business, Technical, etc.)
- Boarding/Day preference
- Catchment area considerations
This means that two students with the same aggregate may not necessarily be placed in the same school.
Self-Placement Option
Candidates who are not automatically placed will have the opportunity to use the Self-Placement module on the CSSPS portal. This allows them to choose from schools with available vacancies.
Where to Get Official Updates
The public is strongly advised to rely only on official communication channels:
- CSSPS Portal: cssps.gov.gh
- Call Centre: 0541548223
- WhatsApp Support: 0244908957
- GES & MoE official statements and press releases
Conclusion
With the launch of official call lines, WhatsApp support, and explainer videos, the Ministry of Education and GES have reaffirmed their commitment to a smooth and credible 2025 school placement process. Candidates, parents, and guardians are encouraged to use only official platforms for information and assistance—and to report any fraudulent activity immediately.
Source: GESHub.org
Please we are still in waiting for slot for the BECE candidates who completed 2023 and 2024 and qualified to enter into SHS but were not able to attend and want to join this year placement.
Please I have a ward who completed BECE in 2023 and due to health and financial crisis he was not able to enter into the SHS but I now want him to be placed into SHS this year.
Please what is the way forward?