The Ghana Education Service (GES) has introduced dedicated regional call centre numbers for all 16 regions in Ghana to improve communication and provide faster support to teachers and other education staff across the country.
This initiative forms part of GES’s broader plan to strengthen internal communication, improve staff support systems, and ensure timely responses to enquiries from teaching and non-teaching personnel working within the education sector.
Through these call centres, staff can now directly contact their respective Regional Education Directorates whenever they require assistance, clarification, or guidance on official matters.
Why the GES Regional Call Centre Numbers Were Introduced
The Ghana Education Service established the GES Regional Call Centre system to improve accessibility and ensure that staff receive support without unnecessary delays. The helplines are designed to help with:
- Staff enquiries and official information
- Salary and payroll concerns
- Postings and transfers
- Promotions and upgrading issues
- Administrative support for teachers
- General communication with Regional Education Directorates
Each regional office has been equipped with official mobile devices and dedicated contact numbers to ensure smooth communication between staff and regional administrators.
Full List of GES Regional Call Centre Numbers (2026)
Below are the official GES regional call centre numbers for all regions in Ghana.
| Region | GES Call Centre Number |
|---|---|
| Ahafo Region | 0544301250 |
| Ashanti Region | 0544301251 |
| Bono Region | 0544301252 |
| Bono East Region | 0544301253 |
| Central Region | 0544301254 |
| Eastern Region | 0544301255 |
| Greater Accra Region | 0544301256 |
| Northern Region | 0544301257 |
| North East Region | 0544301258 |
| Oti Region | 0544301259 |
| Savannah Region | 0544301260 |
| Upper East Region | 0544301261 |
| Upper West Region | 0544301262 |
| Volta Region | 0544301263 |
| Western Region | 0544301264 |
| Western North Region | 0544301265 |
Teachers and staff should contact the number corresponding to their region for faster assistance.
How to Use the GES Regional Call Centre Numbers
To get help through the GES call centre system, follow these simple steps:
1. Identify Your Region
Determine the region where you are currently posted or working.
2. Dial the Official Call Centre Number
Use the number listed for your region from the table above.
3. Clearly State Your Issue
Provide details about your enquiry or concern so the regional office can assist you quickly.
4. Follow Any Instructions Provided
GES staff may guide you on the next steps or refer you to the appropriate office.
Who Can Use the GES Call Centre Numbers?
The GES regional helplines are primarily for:
- Teachers in public basic and senior high schools
- Non-teaching staff within the Ghana Education Service
- School administrators and headteachers
- Education officers within districts and regions
These numbers are meant to support official communication within the Ghana Education Service system.
Benefits of the GES Call Centre System
The introduction of GES Regional Call Centre Numbers provides several advantages, including:
- Faster response to staff concerns
- Improved communication between teachers and regional offices
- Reduced administrative delays
- Better coordination across all education regions
- Enhanced service delivery within the education sector
Final Note for Teachers and Education Staff
The Ghana Education Service encourages all teachers and staff across Ghana to save the call centre number for their region and use it whenever they need assistance. By using these official channels, staff can receive timely support, accurate information, and quicker solutions to work-related issues.
Published By: Justice Donkoh | GESHub.org
