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EduWatch raises concern about Public Universities in Ghana not answering calls during working hours

Justice Donkoh by Justice Donkoh
in News
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Legon - University of Ghana
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In a recent eye-opening report by Africa Education Watch, it was revealed that out of the 16 Public Universities in Ghana, only seven responded to phone calls made to their official telephone lines.

Even more concerning is the fact that some of the premier institutions, including the University of Ghana and Kwame Nkrumah University of Science and Technology, were among the nine universities that failed to answer any of the three test inquiries made during official working hours from 14th to 16th May 2023.

This lack of responsiveness reflects a broader issue within the education sector, where some institutions seem to prioritize serving the government over the interests of the state and the public they are meant to serve.

The findings of the report have sparked surprise and disappointment among the public. It highlights the alarming state of communication in some of the country’s most reputable educational institutions. Notably, the Ministry of Education itself has been unresponsive to phone calls on its officially published phone lines since 2021, further exemplifying the issue at a higher administrative level.

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The apparent lack of responsiveness from several public universities raises questions about the leadership in these institutions. One might wonder if the focus has shifted towards serving the government’s interests rather than prioritizing the needs of the state and the people. Public service should be the core mission of educational institutions, and this lack of responsiveness indicates a potential gap in understanding their responsibility towards the public.

The Africa Education Watch report emphasizes the need for change within the education sector. The unresponsiveness of these universities should be a wake-up call for the authorities to take immediate action. It is essential to address the communication challenges and foster a culture of responsiveness and accountability.

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Dr. Yaw Osei Adutwum, the Minister of Education, is well aware of the situation as he has been presented with similar findings in the Africa Education Watch OGI 1 & II Reports in 2021 and 2022. Given this knowledge, it is expected that he would take the necessary steps to address the issue and ensure that public universities align with their commitment to serving the state and the public.

Amid the disheartening findings, some institutions have set a positive example by being responsive on the phone. The likes of C. K. Tedam University of Technology & Applied Sciences and the University of Energy and Natural Resources deserve recognition for their commitment to efficient communication.

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The report also identified several agencies within the education sector that have been responsive on the phone, including the Ghana Book Development Council and the National Schools Inspectorate Authority.

The Africa Education Watch report shines a spotlight on a critical issue within Ghana’s education sector – the lack of responsiveness from some public universities. It calls for urgent action and a renewed commitment to public service and accountability.

The government, educational authorities, and university leadership must work together to address this communication gap and prioritize the interests of the state and its citizens. Only through collective efforts can Ghana’s education sector truly fulfill its mission of empowering the nation’s youth and fostering sustainable development.

Source: GESHub.org

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