In recent times, the issue of responsiveness and accountability in the Ghanaian education sector has been brought to the forefront by Africa Education Watch. According to their Open Governance Report III, which examined the communication practices of 16 public universities in the country, only seven universities responded to test inquiry phone calls placed to their official telephone lines.
This lack of response raises concerns about the commitment of some education sector institutions to public service. However, amidst this worrisome trend, there are institutions that stand out for their prompt and attentive communication.
List of call responsive Public Universities in Ghana
- C. K. Tedam Univ of Tech & Applied Sciences
- Ghana Institute of Mgt. and Public Administration
- University of Energy and Natural Resources
- University of Env. and Sustainable Development
- University of Media, Arts and Communication
- University of Mines and Technology
- S.D. Dombo Uni. of Business And Integrated Development Studies Telephone responsive MDA’s In Education Sector
C. K. Tedam University of Technology and Applied Sciences (CKT-UTAS)
At the forefront of responsiveness among Ghana’s public universities is CKT-UTAS. They not only responded to test inquiry phone calls but also demonstrated a keen interest in addressing callers’ concerns. This level of dedication to communication is commendable and sets an example for other institutions to follow.
Ghana Institute of Management and Public Administration (GIMPA)
Another institution that shone in terms of responsiveness is GIMPA. They displayed a clear understanding of the importance of promptly attending to inquiries and providing the necessary information to callers. Such commitment to communication fosters transparency and builds trust with the public.
University of Energy and Natural Resources (UENR)
UENR also made it to the list of call-responsive public universities in Ghana. With their efficient handling of test inquiry phone calls, they demonstrate a commitment to effective communication, which is vital for ensuring a smooth flow of information between the institution and the public it serves.
University of Environment and Sustainable Development (UESD)
Amidst the concerns about communication gaps in the education sector, UESD stood out as a beacon of responsiveness. By promptly responding to test phone calls, they uphold the principles of accountability and openness, which are essential for public institutions.
University of Media, Arts, and Communication (UMAC)
UMAC exhibited a high level of professionalism and responsiveness during the test inquiry phone calls. Such dedication to effective communication fosters a positive image of the institution and enhances its relationship with the public.
University of Mines and Technology (UMaT)
UMaT’s commitment to promptly addressing inquiries over the phone is commendable. This institution’s responsiveness exemplifies a genuine understanding of the importance of public service and engagement.
S.D. Dombo University of Business and Integrated Development Studies (SDD-UBIDS)
Completing the list of call-responsive public universities in Ghana is SDD-UBIDS. Their attentiveness to test phone calls reflects a deep commitment to engaging with the public and meeting their needs.
While Africa Education Watch’s Open Governance Report III highlighted the disappointing lack of response from many public universities in Ghana, it is essential to acknowledge and commend those institutions that have demonstrated exemplary communication practices.
These call-responsive public universities in Ghana have set a positive example for the education sector. Their commitment to prompt and attentive communication reflects a genuine understanding of the principles of public service and accountability.
It is our hope that other institutions will take inspiration from these exemplars and work towards enhancing their responsiveness to better serve the Ghanaian public.
Source: GESHub.org
