The Controller and Accountant-General’s Department (CAGD) has officially provided updated regional contact numbers, email addresses, head office lines, and support contacts to assist Government of Ghana employees with payroll, e-payslip access, affordability issues, deductions, mandates, and login problems on the GOG Employee Pay Services portal.
This comprehensive guide provides a region-by-region breakdown of CAGD contact details, making it easy for public sector workers across Ghana to quickly find the correct office for assistance.
Whether the issue relates to:
- Payslip generation and download
- Affordability status check
- Salary discrepancies
- Loan deductions
- Ghana Card verification
- OTP login issues
- Password reset problems
Employees can contact the appropriate CAGD regional office or head office support line listed below.
CAGD Head Office Contact Details (Accra)
The CAGD Head Office serves as the central administrative body responsible for Ghana’s public sector payroll management.
Official Head Office Information
| Category | Details |
|---|---|
| Postal Address | P.O. Box M79, Ministries, Accra, Ghana |
| GPS Address | GA-110-7376 |
| Official Website | cagd.gov.gh |
| Official Email | info@cagd.gov.gh |
| Main Phone Line | +233 (0) 302 983 507 |
CAGD Support Lines (Employee Pay Services Assistance)
Employees experiencing technical difficulties on the GOG Employee Pay Services portal (gogepayservices.com) can contact the official IT support lines below.
| Support Type | Contact Number |
|---|---|
| Support Line 1 | 0303 987 950 |
| Support Line 2 | 0303 987 951 |
These lines assist with:
- Login issues
- OTP verification errors
- Payslip not generating
- Affordability not showing
- Password reset problems
- Ghana Card authentication errors
CAGD Head Office Direct Contacts
For urgent payroll and administrative concerns, employees may contact the head office directly through the numbers below:
| Contact Person | Phone Number |
|---|---|
| Contact 1 | 0247360841 |
| Contact 2 | 0247452601 |
| Contact 3 | 0246968301 |
| Contact 4 | 0244481836 |
| Contact 5 | 0243340355 |
| Contact 6 | 0245289771 |
| Contact 7 | 0552925395 |
| Contact 8 | 0242162781 |
| Contact 9 | 0247811826 |
| Contact 10 | 0505660003 |
Region By Region CAGD Contact Numbers & Email Addresses
Below is the complete and updated list of Controller and Accountant-General’s Department regional offices in Ghana, including phone numbers and official email addresses.
| Region | Location | Phone Number | Email Address |
|---|---|---|---|
| Ashanti Region | Kumasi | 03220-22903 | cagdkumasi@yahoo.com |
| Bono Region | Sunyani | 0330-27269 | ba.cagd.gov@gmail.com |
| Central Region | Cape Coast | 03321-32551 | central.directorate@cagd.gov.gh |
| Eastern Region | Koforidua | 03420-22571 | — |
| Greater Accra Region | Accra | 0302-228721 Ext. 2117 | — |
| Northern Region | Tamale | 03720-22604 | cagdnrtle@gmail.com |
| Upper East Region | Bolgatanga | 03820-22213 | cagduppereastbolga@gmail.com |
| Upper West Region | Wa | 03920-22030 | upperwestregionaldirectorate@gmail.com |
| Volta Region | Ho | 03620-26271 | — |
| Western Region | Takoradi | 03120-46007 | westernregional.treasury@gmail.com |
| Oti Region | Dambai | — | cagotiregion@gmail.com |
| Bono East Region | Techiman | — | be.cagdrd@gmail.com |
| North East Region | Nalerigu | — | cagdnortheastdirectorate@gmail.com |
| Savannah Region | Damongo | — | srcagd1@gmail.com |
| Ahafo Region | Goaso | 03220-22903 | ahaforegionaltreasury@gmail.com |
CAGD Social Media Platforms
Stay informed about payroll updates, official announcements, system upgrades, and Employee Pay Services information through CAGD’s verified social media channels.
| Platform | Handle |
|---|---|
| Twitter (X) | @CagdGov |
| YouTube | @CAGDGhana |
| Official CAGD Page | |
| CAGD Ghana | |
| Controller and Accountant-General’s Department |
Why Contacting the Correct Regional Office Matters
Contacting the correct CAGD regional office ensures:
- Faster payroll issue resolution
- Immediate clarification on salary discrepancies
- Quick assistance with loan deductions
- Faster affordability verification
- Proper handling of mandate and deduction errors
Government employees are encouraged to contact their regional treasury office first before escalating issues to the Head Office.
About the GOG Employee Pay Services Portal
The GOG Employee Pay Services portal (gogepayservices.com) is the official platform for Government of Ghana employees to:
- Register using Ghana Card
- Log in securely
- Generate and download payslips
- Check affordability status
- View salary deductions
- Manage mandates
- Reset forgotten passwords
The old e-Payslip portal has been replaced, and all payroll services are now centralized on the new system managed by the Controller and Accountant-General’s Department.
Final Thoughts
The Controller and Accountant-General’s Department (CAGD) plays a crucial role in managing Ghana’s public sector payroll system. Having access to accurate regional contact numbers and email addresses ensures that employees receive timely support for all payroll-related concerns.
Government workers are advised to always use the official:
- CAGD Website – cagd.gov.gh
- GOG Employee Pay Services Portal – gogepayservices.com
For reliable and secure assistance.
Source: GESHub.org
